Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.

We make what matters work.

ESSENTIAL FUNCTIONS

The primary function is to provide commercial support to German customers. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.

Your Key Deliverables:

• Handles inquiries via phone, chat and email from customers and/or internal parties
• Order management: order entry, price checking, order clearing compliant with Eaton's policies Complaint handling
• Coordination of delivery and billing
• Complaint handling
• Completing reports to support the team
• To resolve problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines
• Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships

Skills and attributes for success:

• Strong written and verbal communication skills in English and German
• Problem solving mindset
• Ability to work in a team
• Strong attention to details
• Proactivity and reliability
• SAP knowledge is an advantage

Elvárt kompetenciák

English language knowledge Fluent written and verbal

German / French Fluent written and verbal

Munka Típusa

Diákmunka

Jelentkezés

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